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Privacy Policy

Welcome to ramadahotelsreservation.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, make a reservation, or contact us.

1. Information We Collect

We may collect information that you provide when using our website, including:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Booking and reservation details

  • Check-in and check-out dates

  • Guest preferences and special requests

  • Information you provide through contact or inquiry forms

We may also automatically collect limited technical information, such as your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and manage hotel reservations

  • Confirm and communicate booking details

  • Respond to inquiries and customer requests

  • Provide customer support

  • Process payments where applicable

  • Improve our website and services

  • Send important reservation-related communications

  • Send promotional communications where permitted and with your consent

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant services.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. Payment Information

When you make a payment or reservation, payment information may be processed by third-party payment providers. We do not intend to store complete payment card details on our own servers unless specifically stated.

Payment providers may process your information according to their own privacy policies and security practices.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate the website and provide services, including:

  • Hotel and reservation partners

  • Payment processors

  • Website hosting and technology providers

  • Customer support providers

  • Analytics and marketing service providers

  • Legal, regulatory, or government authorities when required by law

We do not sell your personal information for money.

6. Third-Party Websites

Our website may contain links to third-party websites, including hotel, payment, travel, or service-provider websites. We are not responsible for the privacy practices, content, or security of these external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and business records, resolve disputes, comply with legal obligations, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of certain information

  • Opt out of marketing communications

To exercise your applicable rights, please contact us using the details provided below.

10. Marketing Communications

If you subscribe to promotional communications, we may send you information about offers, services, or updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or contacting us directly.

Reservation-related communications may still be sent when necessary to complete or manage your booking.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. International Data Transfers

Depending on the services we use and where you are located, your information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we will take appropriate steps to provide suitable protection for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Website: ramadahotelsreservation.com

By using ramadahotelsreservation.com, you acknowledge that you have read and understood this Privacy Policy.